How To Change Name On Easypaisa Account Using Multiple Ways

In this article, we will address multiple ways to change your Easypaisa account name via the app or with manual services using *786#. Regardless of the method, the process is straightforward and simple. We will lead you through each phase, outlining the essential steps and offering useful advice.

This detailed guide will help you in saving you time and ensure your Account’s security during the process. So, if you’re ready to update your name on your Easypaisa account and want a hassle-free experience, keep reading. We’ll guide you step by step during the process. By the end of this article, you’ll learn how to successfully change your name on your Easypaisa account without any problem. Let’s start without a further due!

Why must you know how to change the name on the Easypaisa account?

For several reasons, someone might need to change their name on their Easypaisa account. The first common reason can be spelling mistakes in the user’s name, or some people need to change their surname after marriage, divorce, or other reasons.

Changing your name on Easypaisa ensures that your Account remains safe. Incorrect names may affect your future transactions. So ensure to have to correct name to Easypaisa to avoid any inconvenience. It is also mandatory that the name on the Easypaisa account matches the user’s legal name as per the official ID card. There are three simple steps to change your name on the Easypaisa account, which are mentioned below.

Note: You must update your name on the Easypaisa account if you have updated your ID card name, as it uses the same name. Otherwise, you might need help with upgrading or verifying your Account.

Methods to Change Name on Easypaisa Account

There are three available methods to change your account name on Easypaisa.

  • Through Easypaisa App
  • Via Easypaisa Customer care
  • Via Messenger Support

Changing Your Account Name With Easypaisa App

  • Login the Easypaisa app on your device.
  • Use your PIN or biometric authentication to access your account.
  • To access your account settings, click on your profile.
  • Go to “My Account” and click “Update Information.”
  • Scroll to the “Personal Information” section and click “Edit.”
  • Please enter your correct name as it appears on your official ID card and CNIC number.
  • Verify the details and click on “Update Information.”

Via Easypaisa Customer Care on Call

This method is especially for those people who use Easypaisa manually with keypad and Telenor Sim offline

  1. Dial 3737 from your Telenor number or 042-111-003-737 from any other network.
  2. Follow the instructions to reach the Easypaisa customer care representative.
  3. Provide your CNIC number and official ID card details.
  4. Request the customer care representative to update your name on your Easypaisa account.
  5. Verify the details and provide your Easypaisa account number to complete the process.

Via Messenger Support

  • Open your Facebook Messenger and search for “Easypaisa.”
  • Got to their official page and start chatting with their support.
  • Once connected, explain your issue and provide your CNIC and Easypaisa account numbers.
  • Support representative will ask your name with spellings.
  • Then they will ask about the clear picture of CNIC.
  • Once your identity is approved, the customer support representative will change the name on your Easypaisa account.

Essential Security Measures for Changing Your Easypaisa Account Name

You must always take necessary security and privacy measures before initiating the name change process. Here are some tips from our side to maintain security and protect your personal information during the name change process:

Keep your personal information secure: When starting the name change process, ensure you are in a safe environment. Avoid using public Wi-Fi networks that may compromise the confidentiality of your personal information.

Verify the official page: When contacting Easypaisa for support or using the Easypaisa app, always verify that you are interacting with the official channels. Avoid online scammers who claim to be Easypaisa customers. Verify the badge on the official page. Be very careful when sharing personal information as Easypaisa officials never asks for your Pin. Remember, Easypaisa won’t ask you about your PIN.

Beware of phishing attempts: Avoid clicking on phishing links, and don’t enter your account information on links claiming to be Easypaisa. Download the Easypaisa app from Playstore or Apple Store.

Check your Account daily: Maintain the security of your devices and the Easypaisa app by regularly updating them to the latest versions. Don’t share your pin with anyone; if something suspicious happens with your Account, immediately change your pin and contact customer support.


What documents are required for the name change?

For the name change on your Easypaisa account, you must provide your CNIC (Computerized National Identity Card) or any other officially recognized identification document. Make sure the document you provide has your correct and updated name spelling.

How much time Easypaisa name change process take?

Usually it takes 3 to 4 after your request for name change is completed. Sometimes it may be delayed because many requests are filed daily.

How can I know my Easypaisa username?

When you open your Easypaisa app, the name associated with the Account is mentioned in the above section.

What should I do if Easypaisa rejects my name change request?

If your name change request is rejected, it is advisable to contact Easypaisa customer support for further assistance. They will provide you with specific reasons for the rejection and guide you on how to proceed. Ensure you have provided the correct documents and information per their requirements.

Why having the correct name on Easypaisa is essential?

With the correct name on the Easypaisa account, the user may avoid transaction problems. The transactions may be delayed or stopped due to the wrong word, so it is advised to correct your information on the Easypaisa app as soon as possible.

How to change the name on the Easypaisa account Zong?

The exact process applies whether you are registered with Zong or any other sim with your Easypaisa account. Remember, if you have any further questions or concerns about changing your name on Easypaisa, it is always best to reach out to Easypaisa customer support for personalized assistance.


Changing your name on your Easypaisa account is a simple and essential process that ensures the accuracy of your personal information and helps avoid any transactional inconveniences. The best and the most convenient method to change the name on the Easypaisa account name is with the official app. You can initiate the update request on call if you use a keypad mobile or manually with *786#. By following the step-by-step instructions provided, you can easily update your name.

But in any case, remember to take care of the security and safety measures while changing your account name. If you have any other questions or queries related to Easypaisa service do mention them . We will answer them briefly in the Easypaisa category section.

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